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Welcome to the DX1 blog, where you'll find powersports industry updates, tips from our experts and best practices to help you manage your dealership.

Reacting Faster to Negative Social Media Posts

  • DX1 Team
  • Sep 14, 2015

Blog: Reacting faster to negative social media posts
It’s the social networking nightmare. You place a harmless post online about a dealership event or some other feel-good topic and out of nowhere, a negative comment pops up. And then lingers, without comment, for hours and hours.

If you would’ve known about the negative comment, you would have reacted, probably with an apologetic message that would’ve taken the sting out of it. But this doesn’t happen because you get caught up in your day, working in operating systems that don’t connect to your Facebook or Twitter accounts. So without warning and without time to check these social accounts, you discover at the end of your day the negative post, which has been read and digested by consumers for hours.

What’s the cure to this common problem? Try working in a dealership operating system that provides you social networking reporting. That’s exactly the case with DX1, a new dealership management platform with operational and marketing applications, including inventory management, accounting, lead management, mobile-responsive websites and social media. This wide-ranging platform gives you the ability to be finishing up on a RO or a working a new unit lead and still have access to see what’s happening on your social networking channels.

No more negative posts that you have no knowledge about that linger and fester for all to see. Want more information on DX1 and its social network reporting abilities? Check out the DX1 web page for more information!

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