Virginia Power Motorsports, located in Ruckersville, VA, managed their powersports dealership with QuickBooks before upgrading to DX1’s complete dealership management platform. Just like any other change, Gary Phillips, Sales Manager, was cautious when converting to DX1. But, according to Phillips, after the initial changeover to DX1 they began to see time-saving value right away when they no longer had to put part numbers or pricing into their system. All of the data was already in DX1. One key time-saving element they discovered was that they only had to enter their units into DX1 once and the units were automatically added to their website.
“To put it simply, time is money. Money is time. You put the unit into DX1 one time and it’s automatically on your website."
Gary Phillips, Sales Manager
With all of their parts inventory in DX1, their parts are accounted for. When a unit is in for service and a part is added, that part is automatically pulled from inventory and tied to the customer record in DX1. In their previous system, the dealership had to rely on the transaction being handwritten and would then have to search for the records later on. Now they can simply bring up the customer’s name in DX1 and the job information is right there at their fingertips, eliminating wasted time searching for parts and records
The service department is where Virginia Power Motorsports makes their money. Through time-saving features such as standard job templates that allow the service team to build work estimates and repair orders faster, DX1 is helping their service department make even more money.
And because all transactions from the purchase of a unit, parts and service are tied to a customer record in DX1, the dealership eliminates the need to enter unit information into the system each time a customer comes in for service.
When asked about his decision to purchase DX1, Phillips responded with, “I did the math and based on what I would pay per month for DX1, it was about what I would pay a person for one week. It was a no brainer.”
“When I did the math of what it cost a month versus what I’d be paying a guy per week, that’s a no brainer."
Gary Phillips, Sales Manager